Xbox One Is Making Me Do 1st Time Setup Again

Even with the arrival of the Xbox Serial 10 and Serial Southward, the most common Xbox One problems alive on. Microsoft'southward contribution to the 8th console generation saw several revisions, each fixing previous problems and introducing bug of their own. In this guide, we'll guide you through issues yous might encounter and how yous can solve them across all of the console revisions.

It's possible that the result you're having isn't on the back of your Xbox One, though. If yous don't see your trouble listed below, make sure to check our Xbox series X troubleshooting guide and our list of mutual Xbox Live problems.

Getting in touch on with Microsoft

We recommend using Microsoft's website to annals your Xbox Ane. Doing and so will expedite whatever issues that are still covered under warranty. Registering your console besides lets y'all see your warranty status. If your console is nether warranty, repairs are free.

Stuck on splash screen

When fully booting, the Xbox One can take a long time — up to 10 minutes, in fact. We're referring to turning on your Xbox One from being completely powered off, not from rest mode. When booting, a light-green screen with the Xbox logo will hang for a few minutes earlier the UI comes upwardly. If y'all've been waiting 10 minutes or longer, you'll need to perform a hard reset.

Possible solutions:

Earlier getting to the difficult reset, note that doing so will erase all accounts, save information, and whatsoever other information stored on the organisation. If y'all're an Xbox Live Gold member, your save data is probably in the cloud. If you haven't had a chance to sync it yet, endeavor powering down the console by holding the Xbox button on the console for x seconds. So, if you have access, sync or back upward your save information before performing the reset. Otherwise:

• Ability down your Xbox Ane by holding the Xbox button for ten seconds. Once powered down, agree the sync, eject, and Xbox button on your console until y'all hear two beeps (around 10 seconds). Release the buttons, and you'll see a factory reset menu. If you have an Xbox One South without an eject button, the sync and Xbox button will work.
• Mistake codes E100, E200, E204, E207, E101, E102, E106, E203, E208, and E305 indicate that you may need to perform an offline system update. Y'all tin find full instructions on the Xbox website. In short, though, you demand a USB stick formatted to NTFS, the same file system Windows uses. Download the update file from the Xbox website previously linked, and re-create the $SystemUpdate file to the NTFS-formatted USB drive. Eject the stick. Back at your Xbox One, perform the same button combination described above to boot into the troubleshooting card. Plug in your USB stick and select Offline Organisation Update.

Disc bulldoze makes grinding audio

This problem is something that a number of Xbox 1 users have reported, only thankfully, they besides written report that it doesn't actually harm the disc. When you put a disc in the console's optical drive, it makes a grinding sound. An error bulletin and so reads, "Deplorable nosotros can't play that disc. Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD." Thankfully, the issue is merely present on the original Xbox 1.

Possible solutions:

Microsoft has addressed this particular issue multiple times and confirmed that owners tin render the hardware. You can always try to repair it yourself if y'all are familiar with optical drives, but you'll void your warranty in the process. If you are suffering from this trouble, your options are express.

• Return the hardware to where you purchased it. Microsoft addressed this problem with launch units by giving out free games to those afflicted. Information technology doesn't appear that the promotion is even so agile, but if you're hearing grinding in the deejay drive, you tin nevertheless probably return your console. If buying secondhand, always brand sure to check the disc bulldoze.
• Contact Microsoft straight using one of the contact methods in a higher place. The visitor's back up team is arranging replacements, and in some cases will send a new console with a game of your choice to you lot before you send your system in.

Xbox One won't update

Some users have reported issues during the mandatory update phase. When this occurs, the Xbox Ane won't be able to access the majority of Xbox 1 features.

Possible solutions:

This could be an outcome with the Xbox One, a problem with your net connection, or even something on Microsoft'due south end. Regardless of the crusade, the result is a organisation that doesn't work properly. Earlier you contact Microsoft, in that location are a few steps you should try first.

• Bank check your internet connection. Obvious maybe, only any connection interruptions could derail the entire process.
• Endeavour again later. If you are having an issue with downloading the update, it may merely be a problem on Microsoft's terminate, including too many users trying to update at in one case or server maintenance. Give it an 60 minutes or two. If the issue persists, check the Microsoft Alive Status folio. If there is a known issue on its end, Microsoft will have a condition warning.
• Bank check your hardware. Over again, an obvious 1, just if you are using the wireless connection on the Xbox One and receiving an fault, try a wired connection via Ethernet.
• Cycle your Xbox Ane. Concord down the power button for v seconds until information technology shuts downward, so unplug the system and look 30 seconds. Plug it back in and turn it on. This clears the cache and resets the network carte du jour.
• If you are receiving a specific error bulletin regarding updates or an online connection in general, refer to Microsoft's network connection error list.
• If the update still won't download, information technology's time to contact Microsoft.

Xbox One won't power on

Some other result being reported by users is that the organization won't power on, or if it does, it is for a express time but and and then quickly shuts off. This could be the panel itself, simply it is more than likely the ability brick. It could besides be the internal ability supply.

Possible solutions:

The first step is always to simply check to brand sure everything is connected properly. Once that is washed, the next step is to verify that your power brick is working properly. All Xbox One power bricks have a lite on them to signify they are receiving electric current. If you see a solid white or solid orange light, the power supply is working properly. If in that location is no calorie-free or it flickers, information technology needs to be replaced. Before you contact Microsoft though, try these quick fixes.

• Brand certain information technology is not the outlet you are continued to. Plug something else in, or endeavor plugging the power supply into another outlet.
• If the power supply isn't receiving current, it's defective and needs to be replaced. If y'all registered your console, you lot can order a new power supply online.
• If the power supply is working only the Xbox One still isn't powering upwards, contact Microsoft directly, as it may be a defect with the system.
• If the controller isn't powering on your console, try pressing the power push button on your console directly. Occasional syncing issues can cause this to occur.
• The problem could likewise be completely unrelated to your console. Intermittent issues with Xbox Live has resulted in some users seeing blackness screens when attempting to turn their systems on. Some take institute success in disconnecting their internet in order to still play games, just the simply other solution is to wait for Microsoft to resolve its own server issues.
• You can reset the internal ability supply if everything else is as it should be. To do and so, power downwards your panel and unplug it from the wall. Expect at least 10 seconds — you can expect longer, and we recommend doing so — earlier plugging it back in.

Xbox One powers downward unexpectedly

A small number of users have reported that their Xbox One is turning off unexpectedly. This is a separate issue from the system not powering upwardly.

Possible solutions:

This may exist a malfunction, only in that location are other causes that anyone can fix. Before you lot rush off to contact Microsoft and tell them your panel is cleaved, try these steps to meet if the consequence tin exist resolved on your stop.

• Check the ventilation on the arrangement. If it is overheating, you should get a alarm message before the organisation shuts down. If you practise, plough off the console and look at least an 60 minutes. Brand sure the Xbox One has enough ventilation and try once more. If this persists, contact Microsoft.
• Check the lite on the power brick. If you discover the light is flickering or black, so this is virtually probable a power upshot.
• Check to see if your Xbox One is fix to turn off automatically. Head to Settings, and so select Power & Supply, then choose Turn Off After. Choose the Don't Turn Off Automatically option and y'all are set.
• Make certain the Air-conditioning outlet your Xbox One is plugged into is functioning properly.

Your TV isn't displaying the best resolution

Microsoft has confirmed that some users may have an effect with the Xbox One automatically detecting the proper display resolution.

Possible solutions:

This is actually an easy fix, but information technology requires a few steps:

• From the Xbox I dashboard, striking the Menu button to bring up the Settings. Select Brandish & Audio, then select Telly Resolution and choose the proper setting.
• If you have a relatively new Goggle box, make certain your set has the near recent firmware. Refer to your TV owner'south manual if you lot aren't certain how to practise this.
• If you are all the same having brandish issues, try a different HDMI cable. This may not help, but the next pace is contacting Microsoft.

Audio is not working properly

There are a few known issues with the audio settings of the Xbox One. Thankfully none of them seem to exist due to the hardware itself, so at that place are possible fixes you should try before contacting Microsoft.

Possible solutions:

The issue with the sound could exist i of several things, ranging from a software setting to faulty connections. The bad news is you may need to buy a new cable or two (or phone call Microsoft and wait for a replacement), just the good news is that information technology may exist as elementary as changing your options.

• The first step should be to go into the Settings and select Display & Sound. From at that place, choose the option that reflects your system — either HDMI or Optical — and then select the audio format that suits your system. If you don't know, select Stereo Uncompressed.
• Permit'southward assume you've confirmed everything is connected properly. If you lot are still having issues, it may then be a thing of a faulty optical or HDMI cable. Supplant it and see if that fixes it, but keep your receipt. If information technology doesn't piece of work, you tin e'er return the cable after contacting Microsoft.
• If you are connecting your Xbox to a cablevision TV box, unplug everything — the Xbox One and the cable box — and and then wait 30 seconds for the enshroud to articulate.
• Some cable boxes have unique sound settings. Check with your cablevision provider to run across if they can help.

Games won't install

All Xbox One games need to exist installed. This process happens in the groundwork, and gamers tin generally start playing the game equally the installation is ongoing. Some users have reported that the installation procedure is freezing, often at 0%, which means the game won't play at all.

Possible solutions:

This could be an outcome with the optical bulldoze, the disc itself (assuming information technology is disc-based rather than downloadable), or a network connection. It may crave a call to Microsoft, but there may exist an easier fix.

• The first thing you lot should exercise is make sure your console is updated with the well-nigh recent Microsoft patches. If your system is offline, connect (assuming y'all take the means) and let the console do its matter.
• If you are online, the consequence may exist your connection to Xbox Live. First, unhook your Ethernet cable, or if you are using a wireless connexion disable it through Settings. Then concur downwards the power push for x seconds. Restart your organisation, just don't connect online. If the installation begins ordinarily, you should then be able to reconnect to Xbox Live without issue. If the trouble continues though, contact Microsoft.
• If it is merely i game, assuming it is installing from a physical disc, make certain the disc is make clean and undamaged. If there is a noticeable chip or scratch, yous may demand to return the game itself.

Controller not syncing

Possible solutions:

You lot may accept a controller get rogue over the course of your Xbox One's lifespan. Xbox forums have identified plenty of problems specially with connectivity and drifting. There are several like shooting fish in a barrel methods that could peradventure help y'all sync an Xbox One controller. In both cases, you lot'll want to make sure your controller is updated.

• For disconnecting controllers, you'll desire to brand sure your controller has operation batteries then try restarting the panel. If this doesn't set anything, make sure that you're within the range of the Kinect. Every controller is equipped with two infrared lights that light up when your controller is out of range and is trying to reconnect. Obviously, making certain yous're within range is essential to making your controller work.
• For drifting controllers,make sure your controller is updated and has fresh batteries. And then, power down and unplug your console. This volition empty your cache. Wait a few minutes so restart your panel. If the problem still remains, you can asking to replace your controller through Xbox's online service center.

Xbox One cannot properly read discs

While it isn't every bit disturbing equally hearing a disc grinding in your console, an Xbox One that doesn't read discs is not ideal, especially if your library primarily consists of physical games. Some users accept reported consoles that fail to read certain games, or even have a widespread problem with reading all discs.

Luckily, isolated disc errors aren't e'er brought on past damaged discs, and if your disc drive is having issues reading your games, it doesn't necessarily mean your console is shot. If neither of the solutions beneath work, however, y'all may need to call Microsoft or have the disc in question dorsum to your retailer if it'southward under warranty.

Possible solutions:

• For isolated disc read errors, ensure that the disc is not scratched or smudged. Modest cosmetic scratches are usually okay, but deep scratches ofttimes betoken serious, possibly irreparable damage. Apply a soft, slightly damp cloth to clean the disc of smudges. A microfiber cloth is ideal. Believe it or not, ridding your disc of fingerprints can become a long way toward a successful gaming session. If your Xbox One still won't read the disc after yous've cleaned it, try inserting it into another panel if you have access to one. From there, you can acquire if the disc is truly lacking or if your console is the culprit.
• Forwidespread disc read errors, it'due south possible that the disc is non going far enough into the panel for the light amplification by stimulated emission of radiation to read it. First, eject the disc. Now, if your panel is on an entertainment center, you need to carefully move it to an open expanse — simply make sure all cords and cables remain plugged in when doing so. With the console on, tilt your console from the front to a 45-degree angle. While property it at that place, insert the disc. This allows the disc to more hands motion into its designed position. Instead of an error message, your game should brainstorm to kicking. Because the Xbox One uses a feeding mechanism instead of a tray, the drive may have a difficult time pulling the disc far plenty dorsum to exist properly read it as fourth dimension goes on.

Games frequently freeze or crash

Even loftier-tech pieces of hardware suffer slowdowns and crashes, but information technology is aggravating, especially when y'all're at a pivotal point in a game. While crashes may be related to the bugs of an private game, or, in some cases, because of server problems, users take reported intermittent freezing and crashing during regular gaming sessions.

Possible solutions:

Freezing or crashing could be caused past a myriad of reasons, but there are ways to get back in the game quicker and possibly deter future hiccups from happening equally oft.

• If a game freezes, attempt pressing the home button in the center of your controller to return to the dashboard. Then, with the cursor still on the game icon, printing theCarte button (the ane with three horizontal lines), and navigate to quit. This is a quicker method than restarting the panel or going through the trouble of selecting some other game just to quit out of a frozen ane.
• If yous're experiencing persistent freezing, a power bike may do the fob. Printing and hold the power push button on the console for at least five seconds. Ensure that the console has been powered down for at least 30 seconds, and so agree the domicile button on the controller to turn your console dorsum on. Your console will have longer to boot upwards, but this may fix the issue.
• If you lot're dealing with persistent freezing or crashing while playing a specific game, deleting and reinstalling the content in question may correct the trouble. Go to your applications and navigate to the game that's giving you trouble. Afterwards, press the home push and choose Uninstall. Afterwards you uninstall the game, simply navigate to your uninstalled applications in your library, and reinstall the championship. Wait for it to install and run across if reinstalling the game rectifies the issue.
• If none of these methods work, y'all can reboot the console'south resolution settings. If y'all have a disc in the console, remove it. Then, press and hold the ability button on the panel for five seconds. Later the console light is no longer flashing, press and hold the power button and the disc eject button at the same time.
  • Wait for it to beep twice — this may accept as long equally 10 seconds. Brand certain your boob tube is set to AV output, as this button combination alters the display resolution. When your panel boots upwardly, don't be alarmed past the lower resolution.
  • Go toDisplay and Sound in your console settings. The resolution will be 640 x 480. Change the resolution to either 1080p or 720p, whichever your Tv supports. If information technology's 1080p, change the video fidelity dorsum to 50Hz. If it's 720p, change the video fidelity to 24Hz. Afterward, insert the disc and your game should run without a hitch.
• The trouble besides could lie in the game itself. Certain titles, including Borderlands 3and Call of Duty: Modern Warfare, have been known to cause hard crashes on Xbox One X. An update to the game itself will exist required to address these.

Cannot connect to network or Xbox Live

Xbox Live occasionally goes downwards, certain, just sometimes network and Xbox Live issues crop up randomly.

Possible solutions:

There are multiple ways to troubleshoot your panel's online status at home. Showtime, cheque the status of Xbox Live to ensure that there aren't any global problems plaguing connectivity. When yous cannot connect to Xbox Live, your panel volition too try to troubleshoot your issue with an mistake message. These connection issues can be caused by a multitude of issues.

• If your panel won't connect to your network, but all of your other devices are connected to the internet, you can endeavour a power bicycle. Printing and hold the power push on your panel for at least five seconds. Once the console is completely off and the Xbox logo is no longer flashing, press and hold the home push button on your controller to power it back on.
• Turn off your console, then reboot your modem and/or router. Afterwards your home network has completely rebooted, power the console on and see if you can connect.
• If you're having problems with Wi-Fi, try connecting your console to the net via an Ethernet cable. If your console connects, then you may demand to update your router's firmware. Check your router's instructions for how to update your firmware. (Many routers feature an abridged guide on the device). Follow the steps, and then ability your panel on and see if yous can connect wirelessly.
• Even if you aren't online, your Xbox will automatically sign in to your primary account upon powering on. This ways that you can just sign out and sign back in, which should prompt your Xbox 1 to connect once more. Sometimes, this will solve your issue.

Kinect doesn't pair with panel

Microsoft has discontinued the Kinect for Xbox 1, besides as the adapter that allowed Xbox One S and Xbox One 10 users to plug it into their new machines. All the same, it's still technically supported past the console, and legacy users tin can encounter problems with the peripheral not being recognized properly by the system.

Possible solutions:

Microsoft has confirmed to several customers that the issue is with the Kinect, and not the Xbox One itself. If that is the case, it at least ways you may non have to ship your unabridged panel in, simply replacement Kinect sensors are getting quite expensive on the reseller market place.

• It should get without saying, but brand sure the Kinect is physically connected to the Xbox One. Assuming information technology is, brand sure the connection is free of any obvious damage.
• Try cycling your system. Plow off the Xbox One by holding the power cord for five seconds, unplug the AC string and the Kinect cord, then wait 30 seconds. Plug everything in and try once again.
• Contact Microsoft direct and arrange for a replacement Kinect.

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Source: https://www.digitaltrends.com/gaming/common-xbox-one-problems-and-how-to-fix-them/

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